Special guidance for each country

If you are on an international flight, please see the following special information regarding customs, entry/departure, quarantine, and security for various countries. For baggage restrictions, please see Restricted Items by Country, Region, and Airport.

Information

Temporarily Suspend Service on Select Routes Due to the Novel Coronavirus (COVID-19)

Information Regarding Travel from/to Japan and Other Countries

For all passengers on international flights

New restrictions on liquids, gels and aerosols as carry-on baggage

Information on Delay and Cancellation at the Airport on the Departure Day

Passport verification at the international flight gate for flights departing from Japan

Verification of passport and other documents at airports overseas

Collecting Advance Passenger Information (API)

The change of Japan Custom Inspection procedure

Japan's New Immigration Procedures According to the Revised Law

Important Notice regarding Plant Quarantine

Passengers traveling with pets

Animal quarantine information for travellers to Japan

Boarding Procedures Using Face Express (Facial Recognition)

United States, Canada, Mexico

Security interview for all passengers traveling to the USA

Changes to the Visa Waiver Program Will Protect Travelers

Emergency Contact Information for flights departing to/from an airport in the U.S.

Secure Flight Program

Pre-Travel Authorization Program (ESTA : Electronic System for Travel Authorization) for US-Bound Travelers

For those customers entering and departing the United States

For Passengers Traveling with Dogs to the United States

eTA (Electronic Travel Authorization) Application for Entry into Canada

For Passengers Traveling to Canada with a Child Under Age 14

For those customers entering and departing Canada

Baggage Checks upon Departure from Benito Juarez International Airport (MEX)

Emergency Contact Information for flights departing from Mexico

Passengers under the age of 18 travelling alone or with the person who is not their parent or guardian to/from Mexico

Europe

Passengers under the age of 18 travelling without parents or guardians from France

Passengers under the age of 18 travelling without parents or guardians to UK

Passengers under the age of 18 travelling without parents or guardians to/from Germany

Emergency Contact Information for flights departing from an EU member country

Cash declarations to customs at UK arrivals and departures

Visas for Passengers travelling to Schengen countries via Germany

Baggage Checks upon Departure from German Airport

Mainland China, other countries in Asia and Oceania

Points to Note upon Reserving Flights Operated by Chinese Airlines

The security check for baggage are tightened when leaving from Beijing

Passengers under the age of 14 travelling without parents / guardians to / from Vietnam

Passengers under the age of 18 travelling alone to / from Philippines

For passengers applying a visa on arrival in India

Visa Information for Australia

Applications for K-ETA (System Providing Electronic Travel Authorization Required for Travel to South Korea)

Other Useful Information

New routes, Resumed routes and Suspended routes (International Flights)

Get information on the international flight routes operated by the ANA Group.

ANA Care Promise

Introducing ANA's efforts to prevent the spread of COVID-19 and the latest information on international travel.

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