On this page, you will find the information you need to easily make your way through Sydney Kingsford Smith International Airport to your destination.
Arrival and departure terminal maps and other information for navigating Australia’s Sydney Kingsford Smith International Airport.
On the 1st floor (arrival terminal), pass through immigration,the baggage claim area, customs, and then quarantine. Thereafter, passengers connecting to Australia domestic flights operated by Virgin Australia or Qantas should take the passageways to the respective domestic flight departure area. On the 1st floor, there are also transfer counters for international flights, toilets, currency exchange booths, the stop for the paid bus to Terminal 2 (T-Bus), and escalators and elevators to the underground train station.
Customers with goods to declare should submit a Customs Declaration forms.
Get details on the airport lounge.
On the 2nd floor (departure terminal), there are ANA check-in and ticketing counters at Island F. After check-in, there are immigration booths, security, and a priority lane (Express Path). Pass through these accordingly. The priority lane can only be used by Business Class customers, ANA Diamond and Platinum Service Members, ANA Super Flyers Card Members and Star Alliance Gold members. On the 2nd floor, there is also a TRS (Tourist Refund Scheme) tax refund counter, toilets, escalators and elevators. Passengers should proceed to the boarding gate. Passengers who wish to use the Air New Zealand Lounge should take the escalator or elevator up to the 3rd floor.
Some travelers for eligible for the Express Path, located at the left side of Immigration.
Eligible Travelers
Please present your passport and information card which you will receive at check-in counter.
Passengers who transit from ANA to International flights of other airlines
If you have your boarding pass of your connecting flight, please proceed to the boarding gate after pass through the security check in the transit area.
If you do not have your boarding pass of your connecting flight, please complete check-in at the connecting counter or proceed to the boarding gate.
Passengers who transit from ANA to Virgin Australia Domestic flights
You are required to collect your bags and clear Customs and Quarantine at Sydney.
Please note that the Virgin Australia Domestic Transfer Desk has been temporarily suspended. Passengers are required to make their own way to the Domestic Terminal via T-Bus or public transportation and proceed to check-in.
Passengers who transit from ANA to Qantas Domestic flights
You are required to collect your bags and clear Customs and Quarantine.
Please note that the Qantas Domestic Seamless Transfer Desk has been temporarily suspended.
Passengers are required to make their own way to the Domestic Terminal via T-Bus or public transportation and proceed to check-in.
Passengers who transit from ANA to other airlines Domestic flight
You are required to collect your bags and clear Customs and Quarantine.
Please move to the Domestic Terminal by T-Bus or public transportation and proceed to check-in.
Passengers who transit from International flights to ANA
Please proceed to the boarding gate after passing through the security checkpoint within the transit area. If you do not have your boarding pass for your ANA flight, please complete check-in at the boarding gate.
Passengers who transit from Virgin Australia Domestic flights to ANA
Upon arriving in Sydney, make their way to the International Terminal via T-Bus or public transportation.
Please proceed to the ANA check-in counter on the departure level to complete check-in.
Passengers who transit from Qantas Domestic flights to ANA
You can use the Qantas transfer bus when your bags are checked through to your final destination. Upon arriving in Sydney, make your way to the Transfer Lounge where the Qantas transfer bus will take you to the International Terminal.
T-Bus or public transportation is also available.
Please proceed to the ANA check-in counter on the departure level to complete check-in.
Passengers who transit from Domestic flights on other airlines to ANA
You are required to collect your luggage at the Sydney domestic terminal.
Please move to the International Terminal by T-Bus or public transportation and proceed to check in at the ANA check-in counter on the departure level.
Redy2Go operates as an airport shuttle bus between Sydney International Airport (International and Domestic terminals) and hotels in downtown Sydney.
You can use the Airport Link Sydney train that runs through the city.
As a rule You must buy an Opal Card that is a chargeable smart card for all streets using Sydney city center public transportation at the ticket machine in the Sydney Airport or each train station.
If you have a contactless AMEX, VISA, or Mastercard, you can pay with that instead of your Opal Card. If you have absolutely no plan to use public transportation while in Sydney, you can get Opal single tickets for one-time use, although they are comparatively expensive.
Airport Link is this train goes through the "Airport International" international terminal station and "Airport Domestic" domestic terminal station, and enters a loop line that moves around the center of Sydney in a horseshoe shape (counterclockwise).
It goes to the city center via Sydney Central station, Museum station, St James station, Circular Quay station, Wynyard station, and Town Hall station and then loops back to Sydney Central station. If you have a lot of luggage and need a taxi to pick you up, it is best to go to Sydney Central station, Circular Quay station, or Wynyard station.
All visitors to Australia require a visa or authority to enter the country. However, some visitors who will only be in Australia for short-term tourism or business purposes may apply for an Electronic Travel Authority (ETA) via the ETA System (ETAS). For more visa-related details, please go here.
ETA applications can be submitted online via the Australian Government Department of Immigration and Border Protection’s website.