Munich Franz Josef Strauss Airport

Please present passport. Note: A Disembarkation Card is not necessary when entering Germany. See Special Guidance info on this page for details if traveling to and/or between Schengen countries.

• If you need to submit a tax application at Customs, please follow the red line.
• If you do not need to make a declaration, please follow the green line.

• Letter of Consent is required for the travelers under the age of 18 entering and/or departing from Germany without parents/guardians.
• In accordance with German law, minors under the age of 18 entering and/or departing from Germany alone (including transit passengers*) must prepare a consent letter signed by a parent/guardian.
  • Applicable passengers should contact their nearest German embassy, consulate or honorary consul. If you are a German resident, please contact your nearest Federal Police office or relevant public institution.
• In addition to the above, passengers between 5 and 11 traveling alone are required to use ANA Junior Pilot program.

Flights operated by ANA Group will depart from Terminal 2.

The lounges on G-Level (Level 4) are located before Immigration. The lounges at H-LevOn level 3 (ground floor) of Terminal 2, there is an information counter, escalators and elevators. Departing passengers should go up to level 4 (Gates G level). Passengers arriving by taxi or bus can enter the terminal on level 4 (Gates G level). On level 4 (Gates G level), there are ANA check-in and ticketing counters. After check-in, please proceed to security or the priority security lane. Passengers with items in their checked baggage for which they wish to apply for VAT refunds should check in at the ANA check-in counter and then bring their baggage to customs with a checked baggage tag attached. After applying for the VAT refund, drop off the baggage at customs.*1 Going up to level 5 (Gates H level), there are immigration booths. After passing through immigration, passengers who wish to apply for VAT refunds for items in their carry-on baggage should have their VAT refund application form stamped and then receive the refund at the tax refund counter. A tax refund counter (Global Blue) is located near Gate H30. There is also the Lufthansa Senator Lounge, the Lufthansa Business Lounge, escalators and elevators.

1. *1.Since the tax refund provider may differ by shop and tax refund procedures may be unavailable at certain merchants, please confirm at the relevant shop when making a purchase. A tax refund counter (Global Blue) is located near the application counter for VAT refunds. There also is an information counter, escalators and elevators.
2.  

• Boarding gate check-in counters are subject to change; please check at the airport.
• See ANA International Airport Check-In Counter Opening Times.

A value-added tax (VAT) is applied to items purchased in Germany or other EU countries, but visitors may apply for the refund of the tax.

• VAT refunds may not be provided by some shops, please check the shop for tax-free handling and process a Tax Refund Check.
• Show the purchased item, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped.

Some travelers are eligible for Fast Track Security Screening. Travelers should look for the Gold Track signs.

Eligible Travelers

• Business class
• Diamond service members
• Platinum service members
• Super Flyers members
• Star Alliance Gold members

Travelers can bring one accompanying guest.

Passengers connecting from ANA to Germany domestic flights or Schengen countries:

• After arriving, go down one floor to H-level to complete the Immigration process. Then proceed to Gates G or K, as shown by the display.
• If your connecting flight is departing from Gate G, go through Customs for carry-on baggage and pass through Security Check.
• If your connecting flight is departing from Gate K, please take the shuttle bus from G-level to satellite, then proceed to the boarding gate at K-level.

Passengers connecting from ANA to flights to non-Schengen countries:

• If your connecting flight is departing from Gate H, go through security check on H-level and then proceed to the appropriate boarding gate.
• If your connecting flight is departing from Gate L, take the shuttle bus from H-level to satellite and then proceed to the appropriate boarding gate.
  • You do not need to go through Immigration located at the left side of Security Check.

Passengers connecting from Germany domestic flights or Schengen Agreement countries to ANA:

• After arriving, go down one floor to H-level in order to go through Immigration. Then proceed to the boarding gate for your ANA flight.

Passengers connecting from non-Schengen countries to ANA flights:

• Note: The boarding gate varies with the country of departure and you may have to go through security.
• However, please proceed to the boarding gate for the ANA flight following the display of "Gate H."