Dusseldorf Airport

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Traveling to and from Dusseldorf Airport

On this page, you will find the information you need to easily make your way through Dusseldorf Airport to your destination.

Guide to Germany’s Dusseldorf Airport

Arrival and departure terminal maps and other information for navigating Dusseldorf Airport.

Arrival Terminal

Arrival map of Dusseldorf airport
  • Immigration
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Dusseldorf Airport
Airport Map Information

Immigration is located on the 3rd floor (Level E2) of Arrival Concourse A. After passing through immigration, proceed via the 2nd floor (Level E1) to the 1st floor (Level E0). On the 1st floor (Level E0), there is the baggage claim area and customs, a currency exchange booth, an information counter, escalators and elevators. Upon leaving the building, there are bus stops and the train station.

Immigration

Please present your passport. See Special Guidance on this page for details if traveling to and/or between Schengen countries.

Minors Traveling Alone

A letter of consent is required for travelers under the age of 18 entering/departing from Germany without their parents. Get more details here (Minors Traveling Alone from Germany).

Departure Terminal

Departure map of Dusseldorf airport
  • Check-in
  • Security Check/Fast track
  • Immigration
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Dusseldorf International Airport
Airport Map Information

The ANA check-in counters are located on the 2nd floor (Level E1) of Concourse A. After check-in, proceed to security and immigration. On the 2nd floor (Level E1), there is also a currency exchange booth, a transfer bridge between Concourse A and B, and escalators and elevators up to the Lufthansa Business Lounge and the Lufthansa Senator Lounge. Passengers who wish to apply for VAT refunds for items in their checked baggage should perform the procedures at the VAT refund counter (Zoll) next to counter 192 in Hall B. Passengers who wish to apply for VAT refunds for items in their carry-on baggage should first check in and then perform the procedures at counter 32 in Hall B (after passing through security).

Check-In
Fast Track Security Screening

Some travelers for eligible for Fast Track Security Screening. Travelers should look for the Priority Lane signs.

Eligible Travelers

  • Business Class
  • Diamond Service Members
  • Platinum Service Members
  • Super Flyers Members
  • Star Alliance Gold Members
VAT refunds

A value-added tax (VAT) is applied to items purchased in Austria or other EU countries, but visitors may apply for the refund of the tax. VAT refunds may not be provided by some shops, please check the shop for tax free handling. When purchasing items, have the shop process a Tax Refund Check. At the time of departure, show your purchase, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped.

Transit

Connecting from ANA to Other Airlines map of Dusseldorf airport
Connecting from ANA to Other Airlines
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers connecting to flights departing from concourse A,B
Airport Map Information

Security is located on the 3rd floor (Level E2) of Concourse A. After passing through security, proceed to the 2nd floor (Level E1) on Concourse A. After passing through immigration, passengers connecting to flights departing from Concourse A should proceed directly to their boarding gate on Concourse A. Passengers connecting to flights departing from Concourse B should proceed to Concourse B via the transfer bridge between Concourse A and B. On the 2nd floor (Level E1) of Concourse A, there is also a currency exchange booth, escalators and elevators up to the Lufthansa Business Lounge and the Lufthansa Senator Lounge, and the Eurowings (EW) transit counter.

Follow the display of "CONNECTION FLIGHT A, B, C" and go through Security Check.

If connecting to Schengen countries:

  • Go through Security Check and Immigration and proceed to boarding gate for the connecting flight.

If connecting to non-Schengen countries:

  • Go through Security Check and proceed to boarding gate for the connecting flight.

Note: The Security Check and Immigration Office specific to the passengers of connecting flight may not be available due to the situation of Airport Authority. If this is the case, go through the entry procedure once and proceed to boarding gate for connecting flight from departure lobby. There is no Lufthansa lounge in Concourse B—see lounge details here.

Connecting from Other Airlines to ANA map of Dusseldorf airport
Connecting from Other Airlines to ANA
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers connecting from flights arriving at concourse A
  • Passengers connecting from flights arriving at concourse B
Airport Map Information

Immigration is located on the 2nd floor (Level E1) of Concourse A. Passengers connecting from flights arriving at Concourse B should proceed to immigration via the transfer bridge between Concourse A and B. Passengers connecting from flights arriving at Concourse A should proceed to immigration on the same concourse. On the 2nd floor (Level E1) of Concourse A, there is also a currency exchange booth, escalators and elevators up to the Lufthansa Business Lounge and the Lufthansa Senator Lounge, and the Eurowings (EW) transit counter. Passengers who wish to apply for VAT refunds for items in their carry-on baggage should first check in and then perform the procedures at counter 32 in Hall B (after passing through security).

Dusseldorf Airport (DUS) to Downtown Dusseldorf

Taxi

  • Platform: Near the exit at the Arrivals Terminal
  • Time required: Approx. 15 to 20 min
  • Fare: Approx. €30 to 35 to near Central Sta.
  • Operating hours: 24 hours

Train

There are two train stations at the airport. Two train stations are accessible from Düsseldorf Airport to Bahnhof Düsseldorf Flughafen Terminal, which is located beneath the passenger terminal, and Bahnhof Düsseldorf Flughafen, which is approximately five minutes from the passenger terminal by the SkyTrain fully automatic cabin railway . Some ICE and IC Intercity-Express trains as well as regional rail services stop at the latter station.

The S-Bahn 11 (S11) city area train going to Bergisch Gladbach departing from Düsseldorf Airport Terminal Sta. are a convenient way to reach Düsseldorf Central Sta. (Düsseldorf Hauptbahnhof), which is close to the city center. The S11 service starts and terminates at Düsseldorf Airport Terminal Sta.

  • Platform: Düsseldorf Airport Terminal Sta. underneath the airport
  • Time required: 12 minutes to Central Sta.
  • Fare: €2.90
  • Operating hours: Weekdays: 5:24 a.m. to 11:24 p.m. (20- to 30-minute intervals), Sat. 5:54 a.m. to 1:24 a.m. (following day) (30-minute intervals, 1-hour intervals during late-night hours), Sun., Hol. 6:24 a.m. to 11:24 p.m. (30-minute intervals)

Bus

The No. 721 bus to Gothaer Weg travels via Dusseldorf Central Sta. This option takes longer than the S Bahn.

  • Boarding point: Bus Boarding point in front of the airport terminal arrivals floor, Flughafen Terminal A/B/C
  • Time required: Approx. 25 to 35 minutes to Central Sta.
  • Fare: €2.90
  • Operating hours: Weekdays 5:18 a.m. to 0:51 a.m. (following day), Sat 5:30 a.m. to 0:51 a.m. (following day), Sun/Holidays 5:26 a.m. to 0:51 a.m. (following day) (30-minute intervals on Sat/Sun/Holiday early mornings, otherwise usually 20-minute intervals)

Instructions for Dusseldorf Airport

Traveling Between Schengen Countries

The establishment of the EU and the Schengen Agreement has simplified entry and departure procedures within Europe. Once a Japanese national has arrived at one of the Schengen countries, travel within that country is treated as “internal domestic” travel. The following entry and departure procedures apply to passengers traveling from one Schengen country to another Schengen country.

  • Entry:
    • Taken only in the first country of arrival.
    • Customs inspection for carry-on baggage is made at the first country of arrival and at the final destination for checked-in baggage.
  • Departure:
    • Taken only in the last Schengen country to be departed from.
    • The Customs inspection is made at the destination country.

Note: Entry/departure procedures may take an extended amount of time if the passenger does not possess a letter of consent. This letter does not guarantee permission to enter and/or depart from the country, since this is at the discretion of Immigration officer.

Visa

Passengers who plan to obtain their visa after their arrival in a Schengen country other than Germany will need a Schengen visa when going through Immigration in Germany. Passengers to whom this condition applies should inquire with their nearest German embassy or consulate.