On this page, you will find the information you need to easily make your way through Chicago O'Hare International Airport and to your destination.
Arrival and departure terminal maps and information for Chicago O'Hare International Airport.
Flights operated by ANA group will arrive at Terminal 5.
On the 1st Floor of Terminal 5 where you will arrive, there are immigration, baggage claim, customs and 1-STOP lanes. Passengers with a connection on American Airlines (AA) or United Airlines (UA) should proceed to the connection baggage counter for that airline. There are also Information and currency exchange and outside the exit there are areas for boarding/alighting buses and taxis. Passengers traveling between the terminals should take the escalator to the shuttle station Airport Transit System (ATS) between terminals.
Carry-on luggage may be inspected.
Get details on the airport lounges.
Flights operated by ANA group will depart from Terminal 1 of Chicago Airport.
On the ATS Level of the Terminal 1 where you will depart from, there is a station for the monorail (Airport Transit System) that goes around all the terminals in the airport. Take an escalator from that station to the Upper Level and there is an ANA check-in and ticketing counters to perform check-in procedures. After the procedures, please proceed to the security check or fast track security screening. After passing through, on Concourse B, there are Information and United Club. Further on, on Concourse C, there are another United Club and the Polaris Lounge.
Some travelers are eligible for Fast Track Security Screening. Travelers should look for Gold Track and/or Premier Access signs.
Eligible Travelers
On the 1st Floor arrival floor of Terminal 5, there are the American Airlines (AA) connection baggage counter, United Airlines (UA) connection baggage counter, Information and currency exchange. There is also an escalator to the shuttle station Airport Transit System (ATS) between terminals. Outside of Exit 5E, there is a shuttle bus station between terminals.
Connecting to United Airlines or American Airlines:
The connecting counter of United Airlines is located at the far end right side before the exit from Customs and that of AA counter at the left side (See Fig. 1), please check in your baggage here again. Check-in services are also available at this counter.
Connecting to Air Canada or Delta Airlines:
If your baggage tag shows the final destination, you can check-in the baggage at the baggage belt before the connecting counter of United Airlines. Please retrieve your boarding pass at the appropriate airline check-in counter in the departure lobby.
Connecting to any other airlines:
If your baggage tag shows the final destination, you can check-in the baggage at the baggage belt before the connecting counter of American Airlines. Please retrieve your boarding pass at the appropriate airline check-in counter in the departure lobby.
This is the O'Hare International Airport terminals map. Terminal 1, the ANA departure terminal, Terminal 2, Terminal 3, and Terminal 5, the ANA arrival terminal, are connected by the Airport Transit System (ATS), a shuttle service between terminals. There is also a shuttle bus stop for airport hotels located in between Terminals 1, 2 and 3.
Please confirm the terminal where your connecting flight departs from at one of the information boards located throughout the airport.
Passengers traveling to the United States from abroad must provide passport information and the documents listed here that are required for entering the United States.
Electronic System for Travel Authorization (ESTA):
Passengers are required to obtain pre-travel authorization through the Electronic System for Travel Authorization (ESTA) to enter the USA under the Visa Waiver Program (see below).
Secure Flight Program:
The Secure Flight Program requires passengers to provide their passport name, date of birth and gender at least 72 hours prior to departure or at the time of booking if the reservation is made inside the 72-hour window.
The U.S. Visa Waiver Program (VWP) enables most nationals of participating countries to travel to the United States for tourism or business for 90 days or less without obtaining a visa.
Travelers must have a valid ESTA approval prior to travel and must meet all requirements for the program.
VWP Participating Countries
Recent VWP Changes
Recent changes to the Visa Waiver Program prohibit the following customers from travelling under VWP; such passengers must apply for a non-immigrant visa.
A waiver may be obtained on a case-by-case basis for those who have traveled to the areas mentioned above for official duties of an international organization, regional organizations or sub-national government; journalists for reporting purposes; and legitimate business-related purposes in Iran and Iraq. Please contact your nearest U.S. embassy or consulate for waiver information.
The U.S. Transportation Security Administration requires that all passengers provide the following information at least 72 hours before departure to the United States.
The U.S. has recently enhanced its security measures to include security checks of some electronic devices on flights bound to the US. Some electronic devices must undergo security check at the boarding gate based on TSA regulations.