On this page, you will find the information you need to easily make your way through Brussels Airport to your destination.
Arrival and departure terminal maps and other information for navigating Belgium’s Brussels Airport.
Flights operated by ANA group will arrive at Concourse B.
On the 2nd floor (arrivals), there are toilets, a smoking room, ATMs, an information counter, escalators, and elevators.
Arriving passengers should proceed to the exit through immigration, baggage claim, and customs.
There are taxi stands outside the building.
See Special Guidance for details if traveling to and/or between Schengen countries.
Flights operated by ANA group will arrive at Concourse B. Get details on the airport lounge.
On the concourse (3rd floor), there are toilets, a smoking room, ATMs, a nursery, escalators, and elevators.
ANA check-in counters are located in row 1.
The oversized baggage drop off counter and the VAT refunds counter for items in checked baggage are located nearby.
After performing the check-in procedures, proceed to security or the priority security checkpoint (Fast Lane). Only Business Class passengers and Star Alliance Gold members are eligible to use the Fast Lane.
After going through security, pass through immigration and proceed to the boarding gate.
You can find the VAT refunds counter for items in carry-on baggage on the way to the gate.
The lounge floor (4th floor) where the Brussels Airlines lounge is located can be reached by taking the escalator or elevator near Gates B04/B06 or the escalator near Gate B15.
Business Class customers and Star Alliance Gold members can present their boarding pass at the security check to use priority lanes.
If connecting, please follow the “Connections” signage and pass through security.
Passengers connecting from ANA to a flight to a Schengen country should pass through security and immigration on Concourse B (2nd floor), then use an escalator or elevator to Concourse A (1st floor) and proceed to their boarding gate.
On Concourse A (1st floor) there are toilets.
Passengers connecting from ANA to a flight to a non-Schengen country should pass through security and immigration, then use an escalator or elevator to Concourse B (3rd floor) and proceed to their boarding gate.
Passengers connecting from a flight from a Schengen country to ANA should proceed from Concourse A (1st floor) to Concourse B (3rd floor), pass through immigration, and then proceed to the boarding gate for their ANA flight.
Connecting to flights bound for Schengen countries:
After passing through security, follow the signage for Gates A and pass through Immigration. Then proceed to the boarding gate for your connecting flight.
Connecting from ANA to flights bound for non-Schengen countries:
After passing through security, follow the signage for Gates B or Gates T and then proceed to the boarding gate for your connecting flight.
Connecting from Schengen Countries to ANA Flight:
Please follow the signage for Gates B. Pass through Immigration and proceed to the boarding gate for your ANA flight.
Connecting from Non-Schengen Countries to ANA Flight:
The establishment of the EU and the Schengen Agreement has simplified entry and departure procedures within Europe. Once a Japanese national has arrived at one of the Schengen countries, travel within that country is treated as “internal domestic” travel. The following entry and departure procedures apply to passengers traveling from one Schengen country to another Schengen country.