Traveling to and from Japan
On this page, you will find the information you need to easily make your way through Kansai International Airport to your destination.
Guide to Japan’s Kansai International Airport
Arrival and departure terminal maps and other information for navigating through Kansai International Airport.
Arrival Terminal
Immigration
Please present your passport and Immigration card.
Baggage Claim
- Claim your baggage from the carousel of your flight.
- Passengers connecting to domestic flights should claim their baggage and check-in again at the Domestic Connection Counter.
Customs
Customers with goods to declare must turn in their Customs Declaration forms.
Departure Terminal
Airport Information
For more information, see ANA Duty Free Shop. Learn more about the Airport Lounges.
Check-In
- Submit your ticket and passport at the ANA check-in counter.
- Check in baggage and receive boarding pass.
- Since the boarding gate check-in counters might be subject to change; please check at the airport to the day of departure.
- See ANA International Airport Check-In Counter Opening Times.
Security Check
Go through the security search and x-ray inspection.
Security Check Fast Lanes
The following customers can use the fast lanes:
- Business Class customers
- ANA Diamond Service members (plus one accompanying guest)
Note: Please present your boarding pass and the fast lane ticket which you will receive upon check-in. If you have completed the check-in online or by using an International Self-Service Check-in machine, proceed to the fast lane after receiving the fast lane ticket at the check-in counter of Kansai International Airport.
Immigration
Please present your passport and Immigration card.
Instructions for Kansai
Busy Periods
- Airports may be very crowded during long public holidays in Japan such as the year-end/New Year period, Golden Week and during the Bon Festival.
- Please arrive at the airport with adequate time to spare.
- Nearby roads may be very congested and parking facilities may operate at full capacity during the period above.
- We recommend using public transportation. When traveling to the airport by car, please check the availability status of the parking facilities at the relevant airport.
- Reminder: You can check-in online 24 hours before your departure to avoid check-in at the airport.
Hand Baggage and Unaccompanied Baggage
- All passengers entering Japan are required to submit a Customs Declaration Form for hand baggage and unaccompanied baggage to the Customs Officer.
- Please note that if a passenger does not submit the Customs Declaration Form, the Customs inspection may take some time, and the passenger may not be permitted to take their baggage into Japan.
- The Customs Declaration Form is available for printing in advance (A4 size) from the Japan Customs website.
- For details, see the Japan Customs website.
Immigration Procedures
As part of efforts to combat terrorism, anti-terror measures have been put in place to use the personally identifying information provided to Immigration. Under a revised section of the Immigration Control and Refugee Recognition Act, foreign nationals will now have their fingerprints and a photograph taken.
Exempt Individuals
The following foreign nationals entering (or re-entering) Japan do not have to get their photo or fingerprints taken:
- Special permanent residents
- Children under age 16
- Persons seeking to conduct activities that apply under a “diplomacy” or “official business” visa status
- Persons invited by the head of a national administrative body
- Persons prescribed by decree of the Ministry of Justice in accordance with 3 or 4
Immigration Procedure Flow
- Submit passport and Embarkation Card For Reentrant (ED card) to the Immigration Officer.
- After receiving instruction from the Immigration Officer, place both index fingers on the fingerprint reader, while your fingerprint information is read electromagnetically.
- The camera above the fingerprint reader will take your photograph.
- You will be interviewed by the Immigration Officer.
- The examination is over once the Immigration Officer returns your passport and other documents.
Important Notice
- Foreign nationals who refuse to have their fingerprints or photograph taken will be refused entry to Japan and ordered to leave.
- Incomplete ED cards may result in extremely long Immigration processing times, so please ensure you do not miss any items on the ED card.
- For more details, see the Japan Ministry of Justice website.
Quarantine
Note: All passengers arriving from Bangkok, Kuala Lumpur, Singapore, Yangon, Bombay, and Denpasar are asked to submit the questionnaire.
Plant Protection Act
When bringing plants into Japan, it is legally required to submit a Phytosanitary certificate issued by the government of the exporting country. Based on the Plant Protection Act, you will have to undergo import inspection and, if you don’t have these Phytosanitary certificates, the plants will be disposed. For the latest information on the plant Quarantine program, please refer to the Ministry of Agriculture, Forestry and Fisheries - Plant Protection Station website.
Note: Plants are defined as fruits, vegetables, cereals, cut or dry flowers, seeds, or seedlings. Any violations might result in legal penalties (e.g., three-year jail sentence and/or a maximum fine of one million yens).
Prohibited Imports
The following are examples of plants and/or plant-related items that cannot be brought into Japan:
- Mango
- Papaya
- Lychee
- Longan
- Blueberry
- Mangosteen
- Rambutan
- Guava
- Pitaya (dragon fruit)
- Cashew nut
- Lianwu
- Balsam pear
- Marrow bean
- Chili pepper
- Tomato
- Soil (including potted plant)
- Injurious insects that are harmful to plants
- Rice straw and unhulled rice (except for those brought in from the Korean Peninsula and Taiwan)
Plumeria Plants from Hawaiian Islands
As of May 24, 2017, it is prohibited to import Plumeria plants and cuttings from the Hawaiian Islands into Japan unless certain conditions are met.