On this page, you will find the information you need to easily make your way through Frankfurt International Airport and to your destination.
Arrival and departure terminal maps and other information for navigating Frankfurt International Airport.
Flights operated by ANA group will arrive at Terminal 1 of Frankfurt Airport. On level 3 (Hall B) of Terminal 1, there are Immigration booths, Customs (1), escalators and elevators.
On level 2 (Hall B), there is an information counter, a currency exchange booth, the S-Bahn regional train station, a passageway to the long-distance train station, escalators and elevators.
On level 1, Halls C and B each have a baggage claim area and Customs (2). There is also an information counter, escalators and elevators. Near exit 6, there is a currency exchange booth, train station, bus stops and taxi stands.
There is no requirement to have an entry card for Germany. See Special Guidance info on this page for details if traveling to and/or between Schengen countries.
Checked baggage will be inspected at Customs 1 and 2.
Flights operated by ANA group will depart from Terminal 1 of Frankfurt Airport.
The ANA check-in counters (678 to 681) are located in Hall B on level 2 of Terminal 1, close to Entrance 6. There is a tax refund counter nearby, an application counter for VAT refunds on checked baggage (Zoll)and an information counter.
Close to the boarding gate, there is the Lufthansa Business Lounge and the Lufthansa Senator Lounge as well as a smoking room. Get details on Frankfurt airport lounges.
A value-added tax (VAT) is applied to items purchased in Germany or other EU countries, but visitors may apply for the refund of the tax.
Some travelers are eligible for Fast Track Security Screening. Travelers should look for the Gold Track signs.
Eligible Travelers
The free “SkyLine” shuttle service connects Terminal 1 and 2 in the airport.
The SkyLine connects the different areas of Terminal 1 and 2. Stops A/Z, B, and C are located on level 4 of Terminal 1, while stop D/E is located on level 4 of Terminal 2.
Adjacent to Terminal 1 is the Sheraton Frankfurt Airport Hotel & Conference Center, the Frankfurt Airport Center, and parking lots, as well as a passageway to the AiRail Terminal and the long-distance train station.
Passengers connecting to Germany domestic flights or flights to a Schengen country should proceed to Immigration and Customs on Level 3 (Hall B) of Terminal 1.
Passengers connecting to a non-Schengen country do not need to enter Germany.
Passengers connecting from a Germany domestic flight or a flight from a Schengen country should proceed to the ANA check-in counters (678 to 681) on level 2 (Hall B) of Terminal 1 to perform check-in procedures. After check-in, pass through security or the priority security lane, go through Immigration, and then continue to the boarding gate at Gates B40 to 48. Passengers arriving at Gates A1 to 69 should take the elevator next to A15 down to the underground level, walk through the connecting tunnel, and proceed to Gates B.
On level 2, there is also an information counter, the Lufthansa Business Lounge, the Lufthansa Senator Lounge, escalators and elevators. On level 3 (Hall B) of Terminal 1, there is an information counter, security and the priority security lane.
Passengers connecting from a non-Schengen country arriving at Gates D or E in Terminal 2 or Gates Z should take the SkyLine to Gates B or C in Terminal 1 without entering Germany, and then proceed to security.
On August 27th, 2019 (JST) current information.
Furthermore, the details under "Visa" and "Passport" are for Japanese nationals.
This information is likely to change G:G
Official Language: German
Currency: Euro (EUR)
Time Zone: UTC +1 (CET)
Whether you’re connecting at the airport or will be exploring what this beautiful country has to offer, you’ll find all the helpful tips you need to know on this page—including the current exchange rate, climate information and more. For detailed country information, please visit the embassy’s website.
Not required for a tourism visit that is no more than ninety days in any 180-day period.
Your passport must be valid for at least three months from the date of departure from Germany or another country in the Schengen Area.
When visiting from Japan, it is prohibited to bring the following items into Germany.
E-cigarettes and e-liquid cartridges can be brought into the country as long as they are for personal use. However, they must be brought back to Japan after your trip. Travelers who are flying may bring up to 430 EUR worth of e-cigarettes and e-liquid cartridges.
This applies to travelers aged 17 and older at the time of entry by air. It is subject to all baggage in the possession of travelers and is limited to items for personal use.
Japan is 8 hours ahead of Frankfurt. However, there is daylight saving time in Germany from the final Sunday of March to the final Sunday of October. During this period, the time difference between Japan and Frankfurt is 7 hours.
Germany has extremely cold winters. Even Munich in the south is further north of Sapporo. Therefore, when considering what to wear, it is best to bring clothing suitable for temperatures slightly colder than Hokkaido. Though in some years, there are heat waves in the summer, there are also quite cool days when it rains, so cold-weather garments such as cardigans should be brought.
Temperatures in Frankfurt and Tokyo
Precipitation in Frankfurt and Tokyo
The unit of currency is the Euro (abbreviated as €, EURO, or EUR), which is divided into cents. They are read in German as Euro and cent. €1 is 100 Cent, approx. JPY118 (as of August 2019).
There are seven denominations of banknotes: €500, €200, €100, €50, €20, €10, and €5. There are eight types of coins: €2, €1, 50 cent, 20 cent, 10 cent, 5 cent, 2 cent, and 1 cent.
Note: Starting in 2013, new designs for banknotes are being introduced, beginning with small denominations.
In Germany, a value-added tax called “Umsatzsteuer” (abbreviated USt) of 19% is applied to almost all products. It is 7% for books and foods. Travelers can get this tax refunded if they do the paperwork (up to 14.5%). Incidentally, it is the tax paid when shopping that is refunded. Taxes paid for hotel and restaurant fees are not refunded.
Fees charged in places such as restaurants and hotels include a service charge, so a tip (called “trinkgeld” in German) is not always required. However, there is a custom of tipping to show gratitude to the person providing a service. The amount differs depending on whether a special request was made or the level of satisfaction with the service, but the following values serve as references.
Voltage is 230V with a cycle of 50Hz. Plugs are generally Type C, though some are Type SE. Many electric products made for use in Japan cannot be used as is. A transformer is necessary.
Type C
The TV and video system in Germany (PAL) differs from Japan (NTSC), so DVD or other media from Germany cannot be played on ordinary video players in Japan. If a DVD displays the same region code as Japan (2), then it can be played on a computer equipped with a DVD player as it is normally compatible with PAL output, but the DVD cannot be played on ordinary DVD players (it is possible if the machine is compatible with PAL).
Post offices in Germany are privatized establishments called Deutsche Post AG. In addition to postal services, many also sell stationery, etc. There are also counters in corners of train stations and shopping centers.
Mon. to Fri. 8:00 to 18:00 and until 12:00 on Sat., closed on Sun., holidays. However, it differs. For example, small post offices close for lunch and the post office in the central train station of large cities are open until late at night.
Airmail to Japan costs €0.90 for a postcard and €0.90 for a sealed letter up to 20g. Small packages up to 2kg called a "päckchen" can also be sent for €16, and a parcel called a "paket" is €46.99 up to 5kg.
Calling from within Germany:
Not required when calling within the area. Area codes are required when calling between regions.
Using Public Telephones:
There are many national holidays related to Christianity. Note that some national holidays fall on different days, depending on the year. There are also public holidays exclusive to certain states.
German
Below are guidelines for general business hours, which differ by shop around 30min. to an hour.
Differs by bank, but generally Mon. to Fri. 9:00 to 12:00 and 14:30 to 16:00 (until 17:30 on Thu.), closed on Sat., Sun., holidays.
Mon. to Fri. 9:00 to 20:00, Sat. 9:00 to 16:00 (until 18:00 in large cities and during the Christmas season).
Lunch is from 11:30 to 14:00, dinner from around 17:30 to 23:00.
In Germany, alcohol is prohibited for those under 16 (under 18 for spirits) and smoking is prohibited for those under 18.
Age limitations for rental cars depend on the rental company and vehicle type.
In Germany, greetings are important. When entering a store or restaurant, the clerk or waiter is greeted with “Guten Tag,” “Danke” is said when being served, and “Tschüß” is said when leaving. The attitude of persons serving visitors changes just by observing these Customs.
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The establishment of the EU and the Schengen Agreement has simplified entry and departure procedures within Europe. Once a Japanese national has arrived at one of the Schengen countries, travel within that country is treated as “internal domestic” travel. The following entry and departure procedures apply to passengers traveling from one Schengen country to another Schengen country.
Note: Entry/departure procedures may take an extended amount of time if the passenger does not possess a letter of consent. This letter does not guarantee permission to enter and/or depart from the country, since this is at the discretion of Immigration officer.
Passengers who plan to obtain their visa after their arrival in a Schengen country other than Germany will need a Schengen visa when going through Immigration in Germany. Passengers to whom this condition applies should inquire with their nearest German embassy or consulate.