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Pregnant women (Japan Domestic Flights)

We provide assistance for expectant mothers.

Assistance for expectant mothers

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We provide assistance for expectant mothers to make air travel more comfortable for these people.

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Frequently Asked Questions This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

How to make a reservation and other procedures

Preparations before Departure

Seats

When purchasing a fare eligible for Advance Seat Reservation, you can select your seat(s) on the ANA Website or through the ANA Domestic Reservation and Customer Service Center.

  • *

    We may not always able to honor your seat request because the number of seats are limited.Please note that your assigned seat may change due to change in aircraft or other reasons.

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    Expectant mothers who are expecting delivery in less than 28 days may not be seated in emergency exits for security reasons.

Frequently Asked Questions about Emergency Exit Row Seats

Seat Reservations

Preparation for journey

Expectant mothers expecting delivery within 28 days including the departure date need to submit a medical information form.

Please fill in the required items in advance, print out and bring it with you to the airport.

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    Please download with the passenger's consent.

Download of the Medical Information Form This PDF file will open in a new tab or another application.

The medical information form is to indicate that the pregnancy is not complicated, and passenger is in good health for air travel and expected date of delivery. It must be issued by a physician no more than seven days (including the day of departure) prior to departure.

  • *

    The medical information form will be accepted even if it is not ANA's prescribed form.

Get Adobe® Reader®Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines.

Adobe Acrobat Reader is required to view PDF format files.

Get Adobe® Reader®Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines.

  • *

    Please download with the passenger's consent.

  • *

    The medical information form will be accepted even if it is not ANA's prescribed form.

At the Departure Airport

Electric carts (only in Haneda Airport Terminal 2)

Airport Support: Please reserve in advance by phone (by 24 hours prior to departure)

If you are an expectant mother traveling alone, our airport staff will escort you from the airport check-in counter to the boarding gate (customers who are to be using the lounge will be escorted to the lounge).
Please contact us to apply.
Please see ANA Airport Support for more details such as how to apply.

  • *

    This service is not provided for baggage transportation or childcare purposes.

Image of electric cart

[Available time] 6:00AM-7:00PM

Expectant mothers who have difficulty walking to the boarding gate can use electric carts in the Departure Gate Area in Haneda Airport Terminal 2.Please ask counter staff for the service on the boarding date.

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    Number and use of electric carts is limited.

Priority boarding at the gate

Image of a ticket gate reader

Expectant mothers and passengers traveling with small children under the age of three will be offered priority boarding. If you wish to priority board, please inform the staff at the boarding gate.

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    Please note that priority boarding may not be available depending on the flight conditions.

Maternity Mark tags

Image of Maternity Mark tags

We hand out ANA original "Maternity Mark" tags to expectant mothers.

For those who need a tag, please let us know at the ANA airport counter.

Inside the Cabin

Reliable service in the cabin

Image of uniform

We will gladly assist you with stowing your luggage.Please feel free to ask our cabin crew.

Please do not hesitate to contact our cabin crew if you need further assistance.

Services at the Connecting and Arrival Airport

Airport Support: Please reserve in advance by phone (by 24 hours prior to departure)

If you are an expectant mother traveling alone, our airport staff will gladly assist you at the airport.
Please contact us if you wish to use the service.

Connecting

Airport staff will escort passengers from the disembarking gate to the check-in counter or the boarding gate for a connecting flight. (If the connecting flight will depart from a different terminal, airport staff will escort them to the shuttle bus area).

At the arrival airport

Airport staff will escort passengers from the disembarking gate to the arrival lobby or passenger pick-up area.

Please see ANA Airport Support for more details such as how to apply.

Conditions

We restrict travel for expectant mothers whose baby is expected within 28 days of delivery (including that expected delivery date).

Example: Passenger whose expected delivery date is April 30

Image of conditions schedule flow
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    Passengers expecting confinement within 14 days (Including expected delivery date): Medical information form is required. Passenger must be accompanied by a physician.

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    Passengers expecting confinement within 28 days to 15 days (Including expected delivery date): Medical information form is required.

  • The medical information form is to indicate that the pregnancy is not complicated, and passenger is in good health for air travel and expected date of delivery. It must be issued by a physician no more than seven days (including the day of departure) prior to departure.

    • *

      The medical information form will be accepted even if it is not ANA's prescribed form.

  • Check in of expectant mothers is at least closed 30 minutes prior to departure.

  • Passengers expecting confinement within 28 days may accompany only 1 infant.In cases where a mother is accompanying other infant(s)/child(ren), a ticket needs to be purchased and he or she needs to sit by him/herself using a child seat.

    (Children under 2 years of age can sit by themselves without using a child seat)

Note

Expectant mothers may not be allowed to travel if the flight might change the destination due to weather conditions, etc. or if the conditions may be considered to effect on the passenger's health during the flight.

Contact

Reservation Inquiries for Domestic Flights

For passengers who require assistance

The ANA Group provides assistance to passengers with physical difficulties such as sickness, injury, or disability, as well as passengers requiring other assistance (Pregnant, elderly, traveling with infants or small children, children traveling without an accompanying adult, traveling with pets) so that they can enjoy a safe and comfortable flight.

SPECIAL ASSISTANCE

Counter for passengers who need special assistance at Airports

  • Haneda Airport 2F

    Special assistance counters are located on the 2nd floor (departures floor) of Terminal 2 on the right of Security Check B in front of Clock Tower 4 and on the right of Security Check C.

  • New Chitose Airport 2F

    A special assistance counter is located in the 2nd floor departure lobby at counter 1 for ANA Japan domestic flights. This can be found between departure gates B and C.

  • Chubu International Airport 3F

    A special assistance counter is located in the 3rd floor departure lobby at counter M6 for ANA Japan domestic flights.

  • Itami Airport 1F

    A special assistance counter is located in the South Terminal on the 1st floor check-in lobby at counter 1 for ANA Japan domestic flights.

  • Fukuoka Airport 1F

    A special assistance counter is located on the 1st floor (departures/arrivals floor) at counter 1 for ANA Japan domestic flights.

  • Naha Airport 3F

    A special assistance counter is located on the 3rd floor (check-in floor) at counter 5 for ANA Japan domestic flights.

Carrying your Individual Number Card as health insurance certificate when traveling

From December 2, 2024, health insurance card functions will be transferred to your Individual Number Card.
Carry your Individual Number Card with you when traveling within Japan and be prepared in case of an emergency at your destination.

Check your Individual Number Card as health insurance certificate

Related Tags

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Related Pages

Passengers traveling with infants or small children (Japan Domestic Flights)

ANA Junior Pilot (Unaccompanied minors) (Japan Domestic Flights)

Elderly passengers (Japan Domestic Flights)

For passengers traveling with pets (Japan Domestic Flights)

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