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Tokyo (Narita)
Lounge
Notice
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As a measure against the spread of the novel coronavirus (COVID-19), lounge business hours and service details may have been changed.
For further details, please see the notices regarding the novel coronavirus (COVID-19).
Welcome to ANA Lounge
This page has information for customers intending to use an ANA lounge at Narita Airport. Find out about the facilities and dining and drink options available in the ANA SUITE LOUNGE and ANA Lounge at Narita Airport, Tokyo.
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Inside the Lounge
With understated decor and a wide array of seating options, the ANA SUITE LOUNGE offers you the perfect place to relax.
Enjoy a moment of luxury before setting off on your journey.
Dining
Visit this dining area for a relaxing meal. Use our new service "SUITE DINING" which provides a different set meal depending on the time of day. Alternatively, take your pick from the excellent selection of food options available at the buffet counter and noodle bar. Guests can also take advantage of a wide variety of drinks.
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Please kindly note that our menu lineups are subject to change due to countermeasures against the novel coronavirus (COVID-19).
Equipment
The lounge comes fully equipped with shower rooms and amenities, and also has facilities to support those traveling for business.
Spend your time as you please in this sophisticated environment.
Eligible customers
1. First Class customers on ANA and/or Star Alliance member carrier international flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
2. ANA Diamond Service members on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest departing on the same flight per customer.
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The second through fourth accompanying guest of Diamond Service members may use the Lounge in exchange for miles or upgrade points. For details, see Eligibility for Airport Lounge Access.
Customers who "ANA SUITE LOUNGE Vouchers" should check the relevant page for each service.
Owner
ANA
Services
Services such as shower facilities, business/working areas, newspapers, or drinks vary for each lounge.
Other
Lounge Operating Hours
Satellite No. 4: Temporarily closed
Satellite No. 5: 6:30 AM - Departure Time of Last Flight
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Customers under the age of 2 on ANA operated flight are welcome for free.
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The guest is kindly requested to enter the designated lounge with the eligible customer.
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Drinking alcohol under the age of 20 and drink-driving are prohibited by law.
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All customers are required to present their boarding pass and mileage card at the reception.Please kindly have your boarding pass and mileage card ready in your hand.
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Regarding use of the Lounge by ANA Diamond Service members
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When travelling with two to four other people, ANA Diamond Service members may bring these people into the ANA departure lounges as their guests by using 5000 miles, four upgrade points or a lounge ticket for each person.
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Inside the Lounge
Take some time to relax in this spacious, comfortable lounge before departure, with a variety of seating options available.
Dining
In addition to food items from the buffet counter and noodle bar, visitors can also enjoy sake, shochu and other alcoholic beverages.
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*
Please understand that our food and drink options are subject to change due to countermeasures against the novel coronavirus (COVID-19).
Equipment
In addition to free Wi-Fi access, you can also choose from a wide range of complimentary reading matter such as magazines and newspapers.
The lounge is also fully equipped with shower rooms to make your time even more comfortable.
Eligible customers
1. First Class customers on ANA and/or Star Alliance member carrier international flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
2. Business Class customers on ANA and/or Star Alliance member carrier international flights.
3. ANA Diamond Service members, ANA Platinum Service members, and Super Flyers Card members on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest on the same flight per customer.
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The second through fourth accompanying guest of "Diamond Service" and "Platinum Service" members, as well as "Bronze Service" members and their accompanying guest, may use the Lounge in exchange for miles or upgrade points. For details, see Eligibility for Airport Lounge Access.
4. Star Alliance Gold members on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest on the same flight per customer.
5. Customers using Premium Economy Service on ANA flights.
6. Star Alliance Member Carriers' Paid Lounge Membership customers on ANA and/or Star Alliance member carrier operated flights and one accompanying guest per customer.
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Paid Lounge Access is availabe at international "ANA LOUNGE" in Haneda and Narita and Honolulu (Daniel K. Inouye International) airport.
Owner
ANA
Services
Services such as shower facilities, business/working areas, newspapers, or drinks vary for each lounge.
Other
Lounge Operating Hours
Satellite No. 4: Temporarily closed
Satellite No. 5: 6:30 AM - Departure Time of Last Flight
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Customers under the age of 2 on ANA operated flight are welcome for free.
-
The guest is kindly requested to enter the designated lounge with the eligible customer.
-
Drinking alcohol under the age of 20 and drink-driving are prohibited by law.
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All customers are required to present their boarding pass and mileage card at the reception.Please kindly have your boarding pass and mileage card ready in your hand.
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Eligible customers
- ＜For International Arrivals＞
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* Customers arriving on other Star Alliance Member carriers' operated flights are not eligible to use the lounge.
1. First Class customers arriving on ANA operated international flights, and one accompanying guest on same flight per customer on the day of arrival only.
2. Business Class customers arriving on ANA operated international flights on the day of arrival only (no accompanying guest permitted).
3. ANA Diamond Service members, ANA Platinum Service members and ANA Super Flyers Card members arriving on ANA operated international flights and one accompanying guest on ANA operated international flights per customer on the day of arrival only.
- ＜For Domestic Arrivals＞
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4. ANA Diamond Service members arriving that day on an ANA Group-operated Japan domestic flight, and one accompanying guest arriving that day on an ANA Group-operated Japan domestic flight.
5. Passengers with an ANA Million Miler Program Lounge Access Card arriving that day on an ANA Group-operated Japan domestic flight, and one accompanying guest arriving that day on an ANA Group-operated Japan domestic flight.
Owner
ANA
Services
Services such as shower facilities, business/working areas, newspapers, or drinks vary for each lounge.
Other
Lounge Operating Hours
6:30 AM - 7:30 PM
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The guest is kindly requested to enter the designated lounge with the eligible customer.
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Drinking alcohol under the age of 20 and drink-driving are prohibited by law.
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*
For passengers arriving on ANA international flights, children under 2 years of age are not included in the number of guests.
This page explains the criteria for lounge access when using ANA-operated international flights.
When transferring from an ANA-operated international flight to a domestic flight operated by another airline at an airport outside Japan, the lounge access criteria might be different.
Please confirm the lounge access criteria with the relevant airline.
ANA Original Aroma
Experience ANA's natural, originally blended aroma at ANA airport lounges or on board and spend your time in even greater comfort with a deep sense of relaxation.
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