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As a measure against the spread of the novel coronavirus (COVID-19), lounge business hours and service details may have been changed.
For further details, please see the notices regarding the novel coronavirus (COVID-19).
This page has information for customers intending to use an ANA lounge at Haneda Airport. Find out about the facilities and dining and drink options available in the ANA SUITE LOUNGE and ANA Lounge at Haneda Airport.
Start your journey with a touch of luxury in this spacious, relaxed lounge, with a variety of seating options available to ensure your privacy.
Visit this dining area for a relaxing meal. Use our new service "SUITE DINING" which provides a different set meal depending on the time of day. Alternatively, take your pick from the excellent selection of food options available at the buffet counter and noodle bar. Guests can also take advantage of a wide variety of drinks.
In the lounge at Terminal 2, quench your thirst with a drink from one of our bartenders at the BAR Counter.
The lounge comes fully equipped with shower rooms and amenities, and also has facilities to support those traveling for business.
Spend your time as you please in this sophisticated environment.
1. First Class customers on ANA and/or Star Alliance member carrier international flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
2. ANA Diamond Service members on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest departing on the same flight per customer.
The second through fourth accompanying guest of Diamond Service members may use the Lounge in exchange for miles or upgrade points.For details, see Eligibility for Airport Lounge Access.
Customers who "ANA SUITE LOUNGE Vouchers" should check the relevant page for each service.
ANA
Services such as shower facilities, business/working areas, newspapers, or drinks vary for each lounge.
Lounge Operating Hours
Terminal 2: 5:00 AM - Until departure of the final ANA-operated flight of the day *1
Terminal 3: 5:00 AM - Until departure of the final ANA-operated flight of the day *1
Lounge access is available from the day before departure for flights departing by 5:00 in the morning.
Customers under the age of 2 on ANA operated flight are welcome for free.
The guest is kindly requested to enter the designated lounge with the eligible customer.
Drinking alcohol under the age of 20 and drink-driving are prohibited by law.
All customers are required to present their boarding pass and mileage card at the reception.Please kindly have your boarding pass and mileage card ready in your hand.
Take some time to relax in this spacious, comfortable lounge before departure, with a variety of seating options available.
In addition to food items from the buffet counter and noodle bar, visitors can also enjoy sake, shochu and other alcoholic beverages.
In the lounge at Terminal 2, quench your thirst with a drink from one of our bartenders at the BAR Counter.
In addition to free Wi-Fi access, you can also choose from a wide range of complimentary reading matter such as magazines and newspapers.
The lounge is also fully equipped with shower rooms to make your time even more comfortable.
1. First Class customers on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
2. Business Class customers on ANA and/or Star Alliance member carrier international flights.
3. ANA Diamond Service members, ANA Platinum Service members, and Super Flyers Card members on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest on the same flight per customer.
The second through fourth accompanying guest of "Diamond Service" and "Platinum Service" members, as well as "Bronze Service" members and their accompanying guest, may use the Lounge in exchange for miles or upgrade points. For details, see Eligibility for Airport Lounge Access.
4. Star Alliance Gold members on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest on the same flight per customer.
5. Customers using Premium Economy Service on ANA flights.
6. Star Alliance Member Carriers' Paid Lounge Membership customers on ANA and/or Star Alliance member carrier operated flights and one accompanying guest per customer.
Paid Lounge Access is availabe at international "ANA LOUNGE" in Haneda and Narita and Honolulu (Daniel K. Inouye International) airport.
ANA
Services such as shower facilities, business/working areas, newspapers, or drinks vary for each lounge.
Lounge Operating Hours
Terminal 2: 5:00 AM - Until departure of the final ANA-operated flight of the day *1
Terminal 3: 5:00 AM - Until departure of the final ANA-operated flight of the day *1
Lounge access is available from the day before departure for flights departing by 5:00 in the morning.
Customers under the age of 2 on ANA operated flight are welcome for free.
The guest is kindly requested to enter the designated lounge with the eligible customer.
Drinking alcohol under the age of 20 and drink-driving are prohibited by law.
All customers are required to present their boarding pass and mileage card at the reception.Please kindly have your boarding pass and mileage card ready in your hand.
[Information]
Please note that shower rooms may become crowded during certain times.We ask for your understanding and cooperation, and that you arrive with adequate time to spare.
1. First Class customers arriving on ANA operated international flights, and one accompanying guest on same flight per customer on the day of arrival only.
2. Business Class customers arriving on ANA operated international flights on the day of arrival only (no accompanying guest permitted).
3. ANA Diamond Service members, ANA Platinum Service members and ANA Super Flyers Card members arriving on ANA operated international flights and one accompanying guest on ANA operated international flights per customer on the day of arrival only.
4. ANA Diamond Service members arriving that day on an ANA Group-operated Japan domestic flight, and one accompanying guest arriving that day on an ANA Group-operated Japan domestic flight.
5. Passengers with an ANA Million Miler Program Lounge Access Card arriving that day on an ANA Group-operated Japan domestic flight, and one accompanying guest arriving that day on an ANA Group-operated Japan domestic flight.
ANA
Toilets, multipurpose restrooms, showers, phone call area, photocopier/fax machine, baggage lockers, lactation room, diaper changing table, smoking area, food/drink service, newspapers, magazines, Wi-Fi service
Lounge Operating Hours
4:30~12:30
When using an ANA-operated flight, infants under the age of 2 will not be included in the accompanying guest count.
Accompanying guests are kindly requested to enter the lounge with the eligible customer.
Drinking alcohol under the age of 20 and drink-driving are prohibited by law.
All customers are required to present their boarding pass and mileage card at the reception. Please make sure that you have these items ready to present to the staff before entering the lounge.
1. First Class customers arriving on ANA operated international flights, and one accompanying guest on same flight per customer on the day of arrival only.
2. Business Class customers arriving on ANA Group-operated international flights on the day of arrival only. (No accompanying guest permitted)
3. ANA Diamond Service members, ANA Platinum Service members and ANA Super Flyers Card members arriving on ANA operated international flights and one accompanying guest on ANA operated international flights per customer on the day of arrival only.
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Shower Service
Towels, shampoo, conditioner, body soap, and a hairdryer are available in each room.
Can be used on the day of arrival.
Guests should accompany the eligible customer to the reception area.
Please try not to use the showers for more than 30 minutes.
This page explains the criteria for lounge access when using ANA-operated international flights.
When transferring from an ANA-operated international flight to a domestic flight operated by another airline at an airport outside Japan, the lounge access criteria might be different.
Please confirm the lounge access criteria with the relevant airline.
ANA Original Aroma
Experience ANA's natural, originally blended aroma at ANA airport lounges or on board and spend your time in even greater comfort with a deep sense of relaxation.