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Information Regarding Flight Operations / Services
Please find flight status, refunds and other information about ANA's services, including those at the airport and on board the aircraft here.
Notices Regarding Japan Domestic/International Flights
We have temporarily suspended operations or reduced service frequency on certain routes due to the COVID-19 pandemic. Please check the relevant information for your destination for yourself before you travel.
ANA MILEAGE CLUB Information
Find out information about the procedures the ANA Mileage Club is undertaking in response to the spread of COVID-19.
Information Regarding Our Services
Find out information about the current handling of ANA’s services, including those at the airport and on board the aircraft. Also, please refer here for measures taken by Star Alliance and its members.
Member Login
Information for Members Logging In
- Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy.
- Points to note when using your AMC account.
Auto-Login with Cookies
- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
Entry of One-Time Password
If you have not received your one-time password
If you do not receive an email, please check your email receipt settings
and then have it re-sent.
If you do not do anything on the screen for a certain amount of time, you will have to request another one-time password.
Select your desired destination email address.
Do you really want to log out?
- If you click "Log Out," you will be logged out even if you have selected "Save Login Status."
- Close all open browser windows if you want to quit your session without logging out.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
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