On this page, you will find the information you need to easily make your way through Daniel K. Inouye International Airport and to your destination.
Arrival and departure terminal maps and information for Daniel K. Inouye International Airport
Carry-on luggage may be inspected.
Get details on the airport lounges.
Some travelers are eligible for Fast Track Security Screening. Travelers should look for the Gold Lane. Note: The Gold Lane can be closed by TSA during the day without advance notice to airlines. Therefore, we cannot guarantee passengers will be able to use Gold Lane even if it is on the boarding pass.
Eligible Travelers
Note: Eligible travelers can bring one accompanying guest.
Simply present your ANA boarding pass to the bus driver to board the bus.
Eligible passengers:
Pass through the security checkpoint next to Lobby 8, proceed to the bus departure area on the 3rd floor, and then go to the bus stop in front of Gate C6. The shuttle bus operates from this bus stop approximately every 15 minutes.
Customers transiting from ANA to other islands in Hawaii:
Check-in baggage at the baggage counter and walk to Terminal 1 to complete check-in for transit.
Customers transiting from other islands in Hawaii to ANA:
Take the bus to Lobby 8 and go to the ANA check-in counter at Terminal 2 or the gate counter.
On September 27th, 2019 (JST) current information.
Furthermore, the details under "Visa", "Passport" and "Note When you travel to the United States" are for Japanese nationals.
This information is likely to change suddenly, so please contact the relevant official authority (e.g., embassy) for the latest information.
Official Languages: English
Currency: United States dollar (USD)
Time Zone: UTC -10 (Hawaii Standard Time)
Whether you’re connecting at the airport or will be exploring what this beautiful country has to offer, you’ll find all the helpful tips you need to know on this page—including the current exchange rate, climate information and more. For detailed country information, please visit the embassy’s website.
No visa is required for entering the US for tourism or business trips within ninety days, as long as you have a return ticket.
Although it is acceptable to have a passport that is valid until the date of departure, it is preferable to have one that is valid for at least 90 days from the date of entry.
The Electronic System for Travel Authorization (ESTA) was introduced in 2009 for those wishing to travel to the United States without a visa. To use this system, you must apply for travel authorization in advance. Applications must be submitted at least 72 hours before departure on the official ESTA website(https://esta.cbp.dhs.gov/). Follow the procedure in Japanese, and enter the applicant information, passport information, travel information, address during your stay in the United States (e.g. your hotel), and other details in the roman alphabet. The application fee is $14. You can pay by American Express, MasterCard, VISA, or other credit card. Valid for two years from the completion of registration (except if your passport is lost)
Starting April 1, 2016, everyone traveling to the US without a visa must have an e-Passport (IC passport). This rule also applies to visitors with a valid Electronic System for Travel Authorization (ESTA). If you are traveling to the US with a visa waiver, you must confirm that your passport is an e-Passport (IC passport). Visa Waiver Program.
The Visa Waiver Program Improvement and Terrorist Travel Prevention Act was enacted on January 21, 2016. According to this act, the following individuals cannot travel to the US on the visa waiver program (VMP).
When visiting from Japan, it is prohibited to bring the following items into Hawaii.
The scope for tax exemption is 200 cigarettes, same as for regular cigarettes.
The US Department of Homeland Security Customs and Border Protection (CBP) strongly recommends that those under 18 entering the US unaccompanied or accompanied by one parent or another individual who is not a parent or legal guardian have an English document signed by both parents or the parent who is not accompanying the minor.
For travelers who are 21 or older, tax is exempt for 1 L of alcohol for personal consumption or gifts up to $100 in value. Tax is exempt for up to 200 cigarettes (or 50 cigars or 2 kg of cut tobacco).
There is a 19-hour time difference between Japan and Hawaii. Midnight in Japan is 5:00 in the early morning the day before in Hawaii. There is no daylight saving time.
The idea that Hawaii is the land of perpetual summer is not correct; although the temperature does not vary as widely as it does in Japan, Hawaii still has four distinct seasons. From November to March, it is relatively more rainy, and it is cooler in the early mornings and evenings, requiring a jacket. In summer, there is a period of extremely hot days like summer in Japan. That said, Hawaii certainly has a comfortable climate throughout the year. During the daytime hours, the water temperature is pleasant for swimming almost every day, and the northeast trade winds keep the humidity down even at the height of summer. You can sleep soundly and comfortably at night without an air conditioner.
The unit of currency is dollars ($) and cents (¢). $1 is 100¢, approx. JPY106 (as of September 3, 2019). There are mainly six denominations of banknotes, $1, $5, $10, $20, $50, and $100, and four types of coins, 1¢, 5¢, 10¢, and 25¢. Also, since February 2007, new $1 coins with portraits of former U.S. presidents are being issued.
Similar to the consumption tax in Japan, a state tax of roughly 4.166% (4.712% in Oahu) is added to food and other purchases (tax is included in bus fares and other fares). In addition to the state tax, there is also a 10.25% hotel tax added to hotel room rates.
Refer to the following when providing a tip. Note that many restaurants give bills with the service charge already included. Be careful not to pay the tip twice.
The voltage in Hawaii is 110/120 V, with a frequency of 60 Hz. Hawaii uses the same Type A plugs as Japan. Rechargeable electric shavers and hair dryers can be used for brief durations of time. However, damage may result with extended use or use of irons or other electric appliances that become very hot. For other electrical devices, check the voltage.
Hawaii uses the NTSC TV and video system. As this is the same system that is used in Japan and the US mainland, videos can be played on video players in Japan. However, DVDs cannot be played on DVD players in Japan, as the region code differs (2 in Japan, 1 in Hawaii).
When sending airmail to Japan, the address can be written in Japanese. However, do not forget to write “Japan” and “Airmail” on the package.
Post office hours vary by place, so it is best to request your post to be mailed for you at the hotel front desk.
Airmail to Japan is $1.15 for regular-sized postcards and letters up to 28 g (the weight of about one envelope and three A4-sized sheets of paper).
Ex. When calling (03) 1234-5678:
Ex. When calling Waikiki 922-XXXX:
Almost the same as the US mainland, but there are some holidays observed only in Hawaii (Prince Jonah Kuhio Kalanianaole Day, King Kamehameha Day, and Statehood Day).The dates in the brackets for holidays that fall on different days each year are for 2020.
The official language is English. Hawaiian is also widely used. Japanese is used in certain places like Waikiki.
Below are guidelines for general business hours. Business hours vary with the shop or restaurant, but boutiques and other places in the Waikiki area stay open until 22:00 or 23:00. Many shops and restaurants in tourist areas stay open on public holidays, but almost all places close on New Year's Day, Easter, Thanksgiving, and Christmas Day.
Mon. to Thu. 8:30 to 16:00, Fri. 8:30 to 18:00, closed on Sat., Sun., Holidays.
Mon. to Sat. 10:00 to 21:00, Sun. 10:00 to 17:00.
Breakfast is from 7:00 to 11:00, lunch from 11:30 to 14:30, dinner from around 17:00 to 22:00, and bars are open until late at night.
Drinking alcohol is strictly prohibited in Hawaii for those under 21. You must therefore show ID with your photo and date of birth on it when drinking at bars, buying alcohol at liquor stores, or entering discos, clubs, or other places that serve alcohol. Regardless of age, alcohol cannot be purchased at supermarkets or other stores from late at night (around midnight) until early morning (6:00). Although you can get a driver's license in Hawaii at the age of 21, there are age restrictions when renting vehicles, and some car rental companies charge extra fees for those under 25.
The new Smoke-Free Law that went into effect in November 2006 prohibits smoking in all public places, including restaurants, bars, shopping malls, and hotels.
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Passengers traveling to the United States from abroad must provide passport information and the documents listed here that are required for entering the United States.
Electronic System for Travel Authorization (ESTA):
Passengers are required to obtain pre-travel authorization through the Electronic System for Travel Authorization (ESTA) to enter the USA under the Visa Waiver Program (see below).
Secure Flight Program:
The Secure Flight Program requires passengers to provide their passport name, date of birth and gender at least 72 hours prior to departure or at the time of booking if the reservation is made inside the 72-hour window.
The U.S. Visa Waiver Program (VWP) enables most nationals of participating countries to travel to the United States for tourism or business for 90 days or less without obtaining a visa.
Travelers must have a valid ESTA approval prior to travel and must meet all requirements for the program.
VWP Participating Countries
Recent VWP Changes
Recent changes to the Visa Waiver Program prohibit the following customers from travelling under VWP; such passengers must apply for a non-immigrant visa.
A waiver may be obtained on a case-by-case basis for those who have traveled to the areas mentioned above for official duties of an international organization, regional organizations or sub-national government; journalists for reporting purposes; and legitimate business-related purposes in Iran and Iraq. Please contact your nearest U.S. embassy or consulate for waiver information.
The U.S. Transportation Security Administration requires that all passengers provide the following information at least 72 hours before departure to the United States.
The U.S. has recently enhanced its security measures to include security checks of some electronic devices on flights bound to the US. Some electronic devices must undergo security check at the boarding gate based on TSA regulations.