Indira Gandhi (Delhi) International Airport

Traveling to and from Delhi

On this page, you will find the information you need to easily make your way through Indira Gandhi International Airport to your destination.

Guide to India’s Indira Gandhi International Airport

Arrival and departure terminal maps and other information for navigating India’s Indira Gandhi International Airport.

Delhi Airport website

Arrival Terminal

Airport Map Information

ANA-operated flights will arrive at Terminal 3 of Delhi Airport.

Immigration

Please present your passport and Immigration Card.
Those who do not carry an Indian passport (including people of Japanese nationality) must present the Immigration Card.
Business Class passengers are eligible for fast track Immigration. Look for the First/Business Class signs at two counters.
For information around visas, please visit the Special Guidance section on this page.

Customs

Customers with goods to declare must turn in their Customs Declaration forms.

Departure Terminal

Terminal Access

Only the passengers boarding flights can enter the international terminal.
Passengers cannot enter the terminal earlier than four hours before flight departure time.
At the entrance of the terminal, all passengers are asked to present the boarding pass with flight number of the day printed, Electronic Ticket Itinerary/Receipt and the passport. Any relevant reservation changes (such as rebooking) are required beforehand.
- In the case of an e-ticket, please print and bring the Electronic Ticket Itinerary/Receipt with the updated departing date.

Carry-On Baggage

ANA-stamped tags will be given to every passenger at check-in—one tag for each carry-on.
After security check, the security staff will put a stamp on the boarding pass and carry-on baggage to indicate inspection was completed.
- Although goods purchased in duty-free shops in the waiting room do not need tags or stamps, please show the receipt at the security check upon boarding.
During the security check, any baggage without stamps will be checked again for security.

Note: The MacBook Pro15 is not allowed on any flights traveling from India, as per the Director General of Civil Aviation (DGCA/INDIA). The MacBook Pro15 contains a battery that may overheat and was recalled due to the potential fire hazard. The laptop was primarily sold between September 2015 and February 2017. Any passengers who own this laptop are kindly requested to make alternative arrangements. For more details, please visit the Directorate General of Civil Aviation website.

Check-In

Please present your passport and ticket.
Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.
See ANA International Airport Check-In Counter Opening Times.

Immigration

Please present your passport and boarding pass.
Passengers who are of foreign nationality (including Japanese nationality) are not required to submit Immigration Cards.

Fast Track Security Screening

Fast track Immigration is available at two counters for First and Business Class passengers.

Transit

Connecting from ANA to Other Airlines (India Domestic Flights)

Drop your check-in baggage at Domestic Transit Counter (AI/9W only).
Passengers who transfer to AI/9W/UK flight, please proceed to the domestic departure counter on the 4th floor in the same terminal.
Passengers who transfer to SG/6E/G8 flight, please proceed to the domestic terminal by taxi (paid service).

Connecting from ANA to Other Airlines (India Domestic Flights)

Please pass through Immigration, pick up your baggage and go through Customs.
Then confirm the departure terminal for your connecting flight and proceed to the boarding gate.

Connecting from ANA to Other Airlines (International Flights)

If you’ve already checked in to your connecting flight, go through the transfer security checkpoint and proceed to the boarding gate for the connecting flight.
If you have not checked in for the connecting flight, please check in at the transfer counter and proceed to the boarding gate.

Connecting From Oher Airlines to ANA (International Flights)

If you have an ANA flight boarding pass, go through the connecting security check and proceed to the boarding gate of ANA flight.
If you don’t have an ANA flight boarding pass, please complete check-in at the international connecting counter and then proceed to the boarding gate.

Passengers connecting from other airlines to ANA (Domestic Flights)

If you have an ANA boarding pass, go through the Immigration and security check, then proceed to the boarding gate.
If you do not have an ANA boarding pass, please proceed to the ANA check-in counter.

Delhi

On September 27th, 2019 (JST) current information.
Furthermore, the details under "Visa" and "Passport" are for Japanese nationals.
This information is likely to change suddenly, so please contact the relevant official authority (e.g., embassy) for the latest information.

Republic of India

Official Languages: Hindi, English

Currency: Rupee (INR)

Time Zone: UTC +5.5 (IST)

Travelling to India?

Whether you’re connecting at the airport or will be exploring what this beautiful country has to offer, you’ll find all the helpful tips you need to know on this page—including the current exchange rate, climate information and more. For detailed country information, please visit the embassy’s website.

Immigration and Visa (For Japanese Nationals Only)

Visa

There are various types of visas for visiting India, such as tourist, business, or studying, and a tourist visa is required if you want to enter the country for the purpose of travel. As of March 2017, there are three patterns for obtaining a tourist visa.

Regular visa: This is a regular visa obtained in advance in another country outside of India. The type of visa obtained in Japan is a multiple-entry tourist visa with unlimited re-entry in the six months from the date issued.
In Japan, you can apply for such a visa at the Indian Embassy. Click the Indian Embassy website for details about how to apply for a visa.
e-tourist visa: This is a visa that is issued at the airport upon arrival. You must enter the required information on the Internet at least 4 days prior to your departure and bring a printout of your application. You can only enter the country twice, and it is valid for 60 days from the day of arrival. Use the application form on the website Government of India.
Arrival visa: There is no need for application in advance, and it is issued at the airport in India. It is a double entry visa that allows entry into the country twice over a 60-day period.

* The arrival visa program for Japanese people changed on April 1st, 2017. For details, click the Indian Embassy website.

Passport

Your passport must be valid for at least six months from the date of visa application, and must have at least two unused visa pages.

* For the latest information, be sure to check the website of the Embassy of Japan in India.

Visa, passport, and other information is subject to change without notice. Be sure to check with the Embassy, Consulate, or travel agency.

Quarantine

When visiting from Japan, it is prohibited to bring the following items into India.

a. Meat and all meat products
b. Marine product and processed marine products
c. Egg products
d. Milk products
e. Pet food
f. Products made with bird feathers or pig fur
g. Processed bone or horn products
h. Plants, seeds, fruit, fresh flowers
i. Live birds, animals (including pets)
j. Plants or animals that are at risk of extinction (alive or dead)
k. Products made from wild animals

* As a rule, small amounts of food or other items for personal use may be confiscated unless officially approved.

Customs

Bringing in e-cigarettes

Prohibited from bringing in. In September 2019, the Indian government prohibited all production, sale, and import of e-cigarettes. Foreign nationals may also be penalized.

For bringing and possession of tax-free cigarettes

Tobacco: 100 cigarettes, 25 cigars, or 125g of cut tobacco
Liquor: up to 2L regardless of the type of liquor
Gifts equal to less than Rs8000

Time difference and Daylight Saving Time

Time difference

India has a single time zone. Time difference: Japan is 3.5 hours ahead of India. (It is 8:30AM in India when it is noon in Japan.) There is no daylight saving in India.

Climate

Delhi has 3 major seasons: the rainy season, the dry season, and the hot season. The best season of the year is the dry season from November to March, when the weather stays sunny the majority of the time. However, heavy fog may appear during January, which may cause hindrance to your sightseeing and travel schedules. It is best to have at least 1 extra layer with you as the temperature can become low at night. It is not uncommon for the temperature to exceed 40°C during hot season from the end of March to May. Although the temperature drops during the rainy season from the end of July to August, the increase in humidity makes for uncomfortable conditions.

Currency and Exchange Rate, Tax, Currency exchange, Tip

Currency and Exchange Rate

The unit of currency is the rupee (Rs) and paisa (P). In Hindi, they are called rupaya (the plural is rupaye) and paisa (the plural is paise). Rs1 = P. As of September 4, 2019, Rs1 equaled approx. JPY1.5.
There are ten denominations of banknotes: Rs1, Rs2, Rs5, Rs10, Rs20, Rs50, Rs100, Rs200, Rs500, and Rs2000. There are nine types of coins: P5, P10, P20, P25, P50, Rs1, Rs2, Rs5, and Rs10. However, of those, the Rs1 and Rs2 banknotes and P5–P50 coins are almost never used.

Tax

Goods and services tax (GST) was implemented in July 2017. The tax rate varies by the type of article. Also, depending on the article(s) purchased, taxes other than GST may also apply. For hotels, taxes apply for accommodation expenses amounting to Rs1,000 or more.

Tip

Hotels: It is good manners to tip when having luggage carried or asking for room service. A rule of thumb is Rs30 for mid-level hotels and approx. Rs40 to Rs50 per piece of luggage at luxury hotels.
Restaurants: Tipping is not required when included in the service charge, but in other cases a tip of approx. 5 to 7% of the meal charge should be left. However, at restaurants serving locals it is okay to leave change from the bill as a tip, and even that is optional.
Other: A tip of approx. Rs100 or more per tourist should be given to a guide who provides individual guidance or when arrangements are made for a car.

Voltage and plug

Voltage

Voltage is 220V to 240V with a cycle of 50Hz. Plugs are most commonly Type B3, BF, B, and C.

Video and DVD

When purchasing VHS, VCD, DVD, and BD, take note of the broadcasting system (Japan is NTSC; India is PAL) and region code (DVD is 2, BD is A in Japan; DVD is 5, BD is C in India). To play PAL, a device is needed that can switch to NTSC. The code must be the same for video and player, or one of them must be compatible with all regions for it to be played.

Mail

Postal Fees

Airmail to Japan costs Rs15 for a picture postcard, Rs25 for a sealed letter. Airmail takes 4 days to 10 days to be delivered.

Post Office Business Hours

Generally, it is open from 9:00 to 17:00 on weekdays.

Phone Call

Telephoning Japan from India

Ex. When calling (03) 1234-5678 or 090-1234-5678:

00 (International telephone identification number)
81 (Country Code, Japan)
3 or 90 (Remove the first 0 for area codes and mobile telephone numbers)
1234-5678 (Other parties telephone number)

Telephoning India from Japan

International Telephone Company No.
- 001 (KDDI)*1
- 0033 (NTT Communications) *1
- 0061 (SoftBank Telecom) *1
- 005345 (au Mobile) *2
- 009130 (NTT DoCoMo Mobile) *3
- 0046 (SoftBank Mobile)*4
010 (International Identification No.)
91 (Country Code, India)
11 (Remove the first 0 for area codes)
87654321 (Other parties telephone number)

*1.
Not required if you have an international registration with "My Line". See URL My Line(www.myline.org) for details.
*2.
au does not require 005345.
*3.
Pre-registration to World Wing is required for NTT DoCoMo. Does not require 009130.
*4.
Call are possible without dialing 0046 from SoftBank.

* For the three cell phone carriers, hold down 0 until + appears, then add the country code and the phone number your wish to dial.

Holiday / National holiday

Of the national holidays, Only the following three days are official holidays according to the law. In addition to those days, there are other holidays that vary by religion and state.

2020

January 26: Republic Day
August 15: Independence Day
October 2: Mahatma Gandhi’s Birthday

* Note that many tourist highlights are closed on January 26 and August 15.

Language

The official language is Hindi, and English is the second official language. In addition, there are 21 different state government-approved languages and 844 dialects.The literacy rate is 74.04% (according to a 2011 national census).

Business hours, etc

Business hours

General business hours noted below, but they are only guidelines. Actual business hours differ by establishment.

Banks

10:00 to 16:30 (until 14:00 on Sat.), closed on Sun., holidays.

Department Stores/Shops

10:00 to 19:00, closed on different days depending on the store.

Restaurants

11:00 to 23:00 (some places close from around 15:00 to 18:00).

Drinking

The Muslim faith prohibits alcohol consumption. Hindus also are not very fond of alcohol. However, there are drinking establishments in every town, and patrons can drink in licensed restaurants and bars. However, in the states of Gujarat and Bihar, Kerala, Manipur, Nagaland there is a prohibition law, and even in states without such a law there are “dry days” when consuming alcohol is prohibited. On these days, alcohol is not sold. Drinking is prohibited throughout the country on specified holidays, such as on Mahatma Gandhi’s Birthday and Independence Day. Also, the sale of alcohol is restricted in sacred Hindu places.The provision of alcohol is prohibited within 500 meters from highways or railway stations throughout the country. There are also restrictions on alcohol sales at holy Hindu locations.

Smoking

There is an anti-smoking law enforced in public facilities in India. Places subject to the law include airport lounges, hotels, restaurants, cafés, bars, train stations, bus stops, shopping malls, movie theaters, hospitals, and schools. Violators will be fined Rs200. However, smoking is permitted in places that have smoking areas even if it is a public place.

Transit Visa

Passengers who would like to travel to a third country via India will require a transit visa. Up to 2 transfers are permitted within the 3-month validity period, with a maximum stay of 3 days in each Indian city.

Tourist Visa

If a passenger holding a tourist visa departs India within the 6-month validity period, re-entry into India shall not be permitted for 2 months. If a passenger want to re-enter within 2 months he must make a special application. A variety of visas are provided for India, depending on the frequency, duration and purpose of visits. Please confirm the type of visa that corresponds with your itinerary and purpose of visit. Note: Visa information is continually being updated. For the latest information, please visit the Bureau of Immigration site or India Visa Application Center.

Tourist Visa on Arrival

The Indian government has introduced an electronic tourist visa issuing system—Tourist Visa on Arrival (TVoA) enabled with Electronic Travel Authorization (ETA).

Passengers wishing to use the electronic tourist visa issuing system must apply via the Indian Ministry of Home Affairs at least 4 days prior to entering in India. For the application procedures, please refer to the Mumbai, Delhi and Chennai pages. Note: The TVoA application process for Japanese would take more than one or two hours. We strongly recommend you leave enough time to board your outbound connection flight.