On this page, you will find the information you need to easily make your way through Singapore Changi International Airport and to your destination.
Arrival and departure terminal maps and other information for navigating Singapore Changi airport.
Flights operated by ANA group will arrive at Terminal 2 of Singapore Airport. Passengers arriving on level 2 of Terminal 2 should take the escalator down to level 1. Connecting passengers should perform the necessary procedures at Transfer Counter E and then go to Terminal 1 or 3 via the Skytrain.
On level 2, there is also Transfer Counter F, the Skytrain station for Terminal 3, and information counters. Go down to level 1 to go through Immigration, Quarantine, baggage claim and Customs. After Customs, there is an information counter, the Singapore Visitor Center, the Ground Transport Centre (for reservation counters for the airport shuttle and limousine services), bus stops, taxi stands, escalators, elevators and more.
Please present your passport, Immigration card and Customs Declaration Form on arrival.
Please follow the red line if you need to submit a tax application at Customs, or the green line if you don’t need to.
In Singapore, most goods are subject to a consumption tax (GST) of 7%, which travelers can get back by applying for a refund. The refund is available only at the shops with display of "TAX FREE SHOPPING," "TAX FREE FOR TOURISTS" or "TAX REFUND." You can also visit a GST counter at the airport.
Flights operated by ANA group depart from Terminal 2 of Singapore Airport. ANA check-in counters (no. 51 to 56) are a row 5 near Entrance 3 to level 2 of Terminal 2. Self-service check-in machines and ticketing counters are also available nearby (row 6). The early check-in counter is in row 9 and is open from 6:00 a.m. to 11:59 p.m. JST. After check-in, proceed to Immigration.
After going through Immigration, passengers should proceed to their gate or lounge.
Passengers connecting to ANA from another airline should check in at Transfer Counter E next to the Skytrain Station for Terminals 1 and 3, and then proceed to the boarding gate or lounge.
On level 2, you’ll also find the subway exit for arriving passengers, information counters, Skytrain stations, and Transfer Counter F.
Early Check-In
Please go to Terminal 2 Counter E to prepare for your next flight.
Skytrain shuttles connect terminals 1 , 2 and 3:
Passengers connecting to flights leaving Terminal 4:
On September 27th, 2019 (JST) current information.
Furthermore, the details under "Visa" and "Passport" are for Japanese nationals.
This information is likely to change suddenly, so please contact the relevant official authority (e.g., embassy) for the latest information.
Official Languages: Malay, English, Chinese (Mandarin Chinese), and Tamil.
Currency: Singapore dollar (S$)
Time Zone: UTC +8 (Singapore Time)
Whether you’re connecting at the airport or will be exploring what this beautiful country has to offer, you’ll find all the helpful tips you need to know on this page—including the current exchange rate, climate information and more. For detailed country information, please visit the embassy’s website.
None required for stays of up to 14 or 30 days (depending on the Immigration officer; usually 30 days for general tourism visits). You also generally need to have a ticket for leaving Singapore (can be an open ticket).
Your passport must be valid for at least six months beyond the duration of your stay.
When visiting from Japan, it is prohibited to bring the following items into Singapore.
E-cigarettes are prohibited for sale and import in Singapore and you can be fined for possession, so do not bring it into the country.
Tax exemptions are applicable to newly purchased items, such as personal belongings and souvenirs that do not exceed S$600 (S$150 for a stay of up to 48 hours) in total value purchased.
The amount of liquor that an adult can bring in depends on the alcohol content. A combination of the following 3 patterns is exempt from taxes: 1L of spirits and 1L of wine and 1L of beer, 2L of wine and 1 L of beer, or 1L of wine and 2L of beer.
Even a single cigarette must be declared; 1g (or 1 cigarette) is taxed S¢42.7. As a guide, 1 carton of Mevius is taxed approx. S$85.4, but in the case of several cigarettes, often they are tax exempt (however, they must be declared). When declaring items, keep the tax receipt so that proof can be provided anytime. Each cigarette circulated in Singapore is stamped with the SDPC mark, and restrictions on bringing in tobacco are being tightened. Cash amounting to S$20,000 (or the equivalent in other currencies) or more must be declared.
Singapore is 1 hour behind Japan. When it is 12:00 in Japan, it is 11:00 in Singapore. Daylight saving time is not observed.
Singapore has a tropical monsoon climate, so it has high temperature and high humidity throughout the year. There is a rainy season and dry season. During the rainy season from November to February, it often rains and the temperature drops.
On the other hand, during the dry season from March to October, there is little rain and the air is dry. The sunshine is particularly strong from June to August. However, even in the dry season, there are frequent squalls that last for 1 to 2 hours and suddenly stop. Therefore, carrying raingear is recommended.
Temperatures and precipitation in Singapore and Tokyo
The unit of currency is the Singapore dollar (S$), which is subdivided into the Singapore cent (S¢). S$1 is approx. JPY82 (as of September 3, 2019). There are seven denominations of banknotes: S$2, S$5, S$10, S$50, S$100, S$1000, and S$10000. There are six types of coins: S¢1, S¢5, S¢10, S¢20, S¢50, and S¢1 (the S¢1 coin is not really circulated). Also, in 2013 five new types of coins were issued.
Singapore banknotes and coins
Normally, products are subject to a 7% consumption tax (GST), and a service charge of 10% is added to hotel fees and restaurant charges. During the F1 Singapore Grand Prix, hotels in the marina area add a 30% tax. Some local eateries do not add a service charge and consumption tax. They are not added at hawkers. When travelers (excluding residents) take purchased goods outside of Singapore, the paid GST can be refunded if specific conditions are met, minus a percentage taken by the company that processes the refund (refunds are not possible for meal and hotel charges).
Basically, Singapore does not have a custom of tipping.
Voltage is 230V at a cycle of 50Hz. Generally, plugs are the square, 3-prong type (BF), but some are the round 3-prong type (B3). Using electric products from Japan requires transformers, but most hotels lend them to guests, so this service can be taken advantage of.
Singapore uses the PAL TV and video system, which is different from Japan (NTSC), so normal video players used in Japan cannot play DVD and other media from Singapore. Playing them in Japan requires a multi-scan video player and a compatible TV. Or, it requires the use of a service provider that converts DVDs to the Japanese NTSC system. The DVD region code for Singapore is 3, while it is 2 for Japan. Normal DVD players in Japan cannot play DVDs from Singapore.
Airmail to Japan costs S$0.60 for a postcard or aerogram, while a sealed letter up to 20g costs S$0.70, with an extra S$0.25 added for each 10g thereafter (Takes 3 to 5 days). Sending parcels by air mail is around S$40 for parcels up to 5 kg and S$7 for each additional 1 kg after that (up to 30 kg).
Below are national holidays in 2020.
The official languages are Malay, English, Chinese (Mandarin Chinese), and Tamil.
Below are guidelines for general business hours, which differ by shop, department store, restaurant, etc.
Generally Mon. to Fri. 9:00 to 16:30 (some places open until 18:00); Sat. 8:30 to 13:00 (some places open 10:00 to 14:30), closed on Sun., holidays.
11:00 to 21:00. Many department stores and large shopping centers open from 10:00. Seven-Eleven and Cheers convenience stores are found throughout towns and are often open 24 hours.
10:00 to 22:00. Some restaurants serve breakfast, and some close between lunch and dinner. Some food courts stay open until late at night.
Tobacco and alcohol is restricted to persons 18 years old and older. Entrance to persons under 18 years of age is prohibited for movies rated R (A). In the case of a NC-16 rating, persons under 16 years old are prohibited from entering. Identification, etc. must be shown. Persons under 21 are prohibited from entering casinos.
Various regulations and laws have been established to unify this small island country where many races live together. Fines to thoroughly enforce them have also been established. Even travelers are subject to fines, so care must be taken.
The primary example of a fine is a maximum of S$1000 imposed for littering. There are also fines for smoking outside of designated smoking areas, and spitting/hawking phlegm in public areas. There is a fine for eating/drinking in the MRT (trains). Bringing chewing gum into Singapore is prohibited. Also, crackdowns on drugs are extremely harsh. For instance, even foreigners who bring in an excess of specific amount of drugs will not get off with just a fine. A heavy punishment is imposed.
Since there was a three-year period when the Imperial Japanese Army occupied Singapore during WWII (Shonan Island era), some elderly Singaporeans harbor anti‐Japanese sentiments. There are no particular religious taboos, but avoid wearing clothing that exposes the skin when visiting Islamic temples.
Both indoor and outdoor eating/drinking facilities are non-smoking, excluding some designated smoking areas. Even nightspots are non-smoking, but there are some establishments with smoking areas (restricted to those authorized by the National Environment Agency). Areas where smoking is allowed are required by regulation to clearly mark the place with a symbol (floor markings, table colors, etc.) or sign.
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