Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.
Arrival
Flights operated by ANA group will arrive at Terminal 1 of Shanghai Hongqiao Airport.
Arrival Terminal
Quarantine
Immigration
Baggage Claim
Customs
Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers arriving at Shanghai Hongqiao Airport
Airport map information
Upon arrival on the 2nd floor, take the escalator or elevator down to the 1st floor. On the 1st floor, there are quarantine booths, immigration booths, the baggage claim area, and customs. After going through customs, those wishing to use the subway, buses, taxis or car park should go out the exit. On the 1st floor, there are also toilets, lactation rooms, currency exchange booths, an information counter, escalators and elevators.
Immigration
Please present your passport and Immigration Card.
Customs
Please present your Customer Declaration Form at the customs if you have something to declare.
Please go to the red counter if you have items to declare or to the green counter if you do not have any items to declare.
Departure
Flights operated by ANA group will depart from Terminal 1 of Shanghai Hongqiao Airport.
Passengers departing from Shanghai Hongqiao Airport
Airport map information
On the 2nd floor near Entrance 4, there are ANA check-in counters (B17 to B22) and ticketing counters. After check-in, please proceed to customs, immigration, and security or the priority security lane. After passing through these, passengers should proceed to the boarding gate. Customers wishing to use the V01 Lounge (China Eastern Airlines) should take the escalator or elevator up to the 4th floor. On the 1st floor, there are also toilets, lactation rooms, an information counter, currency exchange booths, escalators and elevators.
Check-in
Please present your passport and boarding pass.
Fast track security screening
Look for
F-Class/C-Class/VIP
Eligible
Business class
Transit
From Terminal 1 to Terminal 2 / From Terminal 2 to Terminal 1
For the transfer between terminals, please use the shuttle bus or subway line 10.
Shuttle bus
Operated at intervals of 15 to 30 minutes
Required time: 20 minutes
Cost: Free
Subway Line 10
Operated at intervals of 10 minutes
Required time: 4 minutes
Cost: 3 RMB
on December 7th , 2021 (JST) current information. Please note that operating schedule are subject to change due to COVID-19.
Shanghai Hongqiao International Airport (SHA) to Downtown Shanghai
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"→" indicates the route.
Bus
Airport Bus: Departing Terminal 1
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As of December 7, 2021, there are many routes in service.
Route 807 (Shanghai Hongqiao International Airport → Qingjian Village)
Fare: About 7080 yuan (low-speed time, one-way, nighttime or other fare increases may apply)
Hours of operation: 24 hours.
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Be careful when riding unlicensed taxis without using the vehicle dispatch app.
Shanghai Hongqiao International Airport (SHA) to Shanghai Pudong International Airport (PVG)
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"→" indicates the route.
Bus
Airport Bus Line 1
Hongqiao Hub East Transport Center → Shanghai Hongqiao International Airport Terminal 2 → Shanghai Pudong International Airport Terminal 1 → Shanghai Pudong International Airport Terminal 2
Boarding point: Hongqiao Hub East Transportation Center 1st floor
Time required: Approx. 80 minutes
Fare: 34 yuan
Operating hours: 23 departures between 6:00 and 23:00
Train
Shanghai Subway Line 10 and Line 2
hanghai Subway Line 10 Hongqiao Airport Terminal 1 → Nanjing East Road (change to Line 2) → Subway Line 2 Pudong International Airport
Platform: East side of Terminal 1B Tower
Time required: About 30 minutes to Nanjing East Road (every 10 minutes), about 60 minutes from Nanjing East Road to Pudong International Airport (every 8 minutes)