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Customers with Panic Disorder
Please inform us if you need any assistance.
Customers with Panic Disorder on Board an Aircraft
Please inform us your conditions or if need to require for any special assist.
Please consult with your physician whether you are fit for travel in advance, and what should do when you have a panic attack while on board.
Please be sure to bring the medicine that is effective when you have a panic attack while on board.
If you are unable to take the medicine by yourself, we recommended that to have an escort accompany with you.
Seat Preferences
Please note that for safety reasons emergency exit row seats are not available for customers who need assistance.
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Your assigned seat may be changed without prior notice due to changes in aircraft type and other unavoidable reasons.
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Some Japan domestic fares are not eligible for online advance seat reservation.
Frequently asked questions about Customers with Panic Disorder
If you have any questions or concerns please contact the ANA Disability Desk.
Member Login
Information for Members Logging In
- Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy.
- Points to note when using your AMC account.
Auto-Login with Cookies
- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
Entry of One-Time Password
If you have not received your one-time password
If you do not receive an email, please check your email receipt settings
and then have it re-sent.
If you do not do anything on the screen for a certain amount of time, you will have to request another one-time password.
Select your desired destination email address.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
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