For Customers Who Are Changing OSAIFU KEITAI Mobile Phones

After changing to a new OSAIFU-KEITAI® device, registration procedures for the Keitai de Edy Miles service must be completed again or else miles cannot be accrued when using Rakuten Edy on the new device. Please follow the procedures below.

Changing to a Smartphone

Please follow the instructions below on ANA website (smartphone site) when changing to an Android device (smartphone) with OSAIFU-KEITAI functionality. ANA Mileage Club membership number registration for SKiP Service as well as Keitai de Edy Miles registration are required.

1. ANA Mileage Club membership number registration (SKiP Service Registration).

Step 1

After logging in, go to My Menu and select View or Update Your Profile, then select Other Information to expand the menu in the Support section. (If you have downloaded the ANA app, select ANA Website in the ANA app menu and then proceed to My Menu.)

Step 2

Select SKiP Service and Rakuten Edy Registration, then select ANA Mileage Club Membership Number Registration (SKiP Service Registration).

Step 3

Verify the last 4 digits of the ANA Mileage Club membership number, then tap Register.

Step 4

Procedures completed.

Click here for information on how to change or delete a registered ANA Mileage Club membership number from SKiP Service.

2. Keitai de Edy Miles registration.

*

Customers who only wish to use SKiP Service are not required to register for Keitai de Edy Miles.

■Pattern A: Customers Who Have Not Completed Initial Setup for Using Rakuten Edy

Step 1

After logging in, go to My Menu and select View or Update Your Profile, then select Other Information to expand the menu in the Support section.

Step 2

Select SKiP Service and Rakuten Registration, then select Keitai de Edy Miles Registration.

Step 3

A notification will be displayed if initial setup is required, and you will need to proceed to a Rakuten Edy, Inc. website.

Step 4

Go to the Rakuten Edy, Inc. smartphone website and complete the initial setup for using Rakuten Edy.

Step 5

After completing initial setup for using Rakuten Edy, select Keitai de Edy Registration from the NFC-related Services screen again and register you ANA Mileage Club membership number (follow the steps for Pattern B below).

■Pattern B: Customers Who Have Completed Initial Setup for Using Rakuten Edy

*

If another Rakuten Edy Number had previously been registered, following the steps below will automatically delete that Rakuten Edy Number.

Step 1

After logging in, go to My Menu and select View or Update Your Profile, then select Other Information to expand the menu in the Support section.

Step 2

Select SKiP Service and Rakuten Edy Registration, then select Keitai de Edy Miles Registration.

Step 3

Verify the last 4 digits of the ANA Mileage Club membership number, then tap Register.

Step 4

Procedures completed.

■How to Delete Keitai de Edy Miles Registration

Step 1

After logging in, go to My Menu and select View or Update Your Profile, then select Other Information to expand the menu in the Support section.

Step 2

Select SKiP Service and Rakuten Edy Registration, then select Keitai de Edy Miles Registration.

Step 3

Verify the last 4 digits of the ANA Mileage Club membership number, then tap Delete.

Step 4

Procedures completed.

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For Customers Who Are Changing OSAIFU KEITAI Mobile Phones