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Information about ANA WORLD HOTEL and ANA WORLD CAR RENTAL
Browse more than 1,500,000 hotels as well as various rental car companies across the world!
Earn miles when making reservations online!
Pay with your miles when making reservations for hotels and rental cars across the world!
Payments made with miles are not eligible for mileage accrual.
Use your credit card or miles to make payments!
Payments made with both a credit card and miles are not eligible for mileage accrual.
For some hotels within the ANA WORLD HOTEL lineup, payment must be made at the hotel itself!
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Clicking the link will lead to an external partner's website.
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For protection of personal information, we will follow the policy of the visited site.
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Please log in first if you wish to accrue or redeem miles with this service.
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Miles will be earned according to the amount used only for full credit card payments.
Miles will not be accumulated if you make a payment using both a credit card and miles.
Inquiries about ANA WORLD HOTEL and ANA WORLD CAR RENTAL
ANA WORLD HOTEL
ANA WORLD CAR RENTAL
Inquiries via Website Regarding How to Use ANA WORLD HOTEL/ANA WORLD CAR RENTAL and Reservations/Services
If you have a question or feedback regarding a reservation, please click on the Customer Support button below to contact us.
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Clicking the link will lead to an external partner's website.
For protection of personal information, we will follow the policy of the visited site.
ANA WORLD HOTEL
Inquiries over the Phone Regarding How to Use ANA WORLD HOTEL and Reservations/Services
When making inquiries by phone, please be sure to have your "reservation ID number" and "hotel ID number" ready.
Only ANA WORLD HOTEL inquiries can be handled. If you would like to inquire about ANA WORLD CAR RENTAL, please click on the Customer Support button to the left to do so.
(Within Japan)
(Overseas)
All day : 09:00-21:45(JST) ; available in Japanese
All day : 24hours ; available in English
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Calls will be responded by Hotel suppliers.
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Information for Members Logging In
- Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy.
- Points to note when using your AMC account.
Auto-Login with Cookies
- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
Entry of One-Time Password
If you have not received your one-time password
If you do not receive an email, please check your email receipt settings
and then have it re-sent.
If you do not do anything on the screen for a certain amount of time, you will have to request another one-time password.
Select your desired destination email address.
Do you really want to log out?
- If you click "Log Out," you will be logged out even if you have selected "Save Login Status."
- Close all open browser windows if you want to quit your session without logging out.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
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